FAQ – Pinnacle Micro

Frequently Asked Questions

Are you licensed and insured?
Yes. We are fully licensed, bonded, and insured.

What are Pinnacle Micro’s holiday hours?
To better serve our customers, Pinnacle Micro adjusts our hours during the holiday season. From Thanksgiving through New Year’s, we are open from 9 AM to 4 PM, Monday through Friday. We are closed on Christmas Day so our team can spend time with their families. You can always check our website or call 916-501-0019 if you need more information about our holiday hours.

Do you provide shipping material?
In most cases, no. However, one of our shipping specialists can provide detailed instructions on how to properly prepare your shipment.

How do we ship?
UPS, FedEx, Freight, or USPS.

Is your website secure?
Yes. We utilize the latest SSL technology to keep your information secure at all times.

Privacy Policy?
Please refer to our Privacy Policy page on our website for full details on how we collect, use, and protect your information.

What do you do with gear you do not reuse?
We are eco-friendly and have been committed to going green since 2008. All equipment is broken down into its respective components and handled in the most environmentally responsible way possible. Our approach follows Reduce, Reuse, and Recycle.

What equipment do you buy?
We purchase a wide range of used office equipment, including:

Cell phones
Business phone systems
Servers
Network equipment
Routers
Computers
Laptops
Thermal printers
Barcode scanners
LCD displays
Switches
PC systems
And more